Privacy Policy

Effective Date: 20/05/2025

Website: www.aziziart.com

Owner/Controller: AziziArt

Registered Address: Glashüttenstraße 4, 20357 Hamburg

Email: info@aziziart.com

1. Introduction

At AziziArt, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and share personal information when you visit or make a purchase from www.aziziart.com (“Site”).

We process your data in accordance with the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

2. Data Controller

The data controller responsible for data processing on this website is:

AziziArt

Registered Address: Glashüttenstraße 4, 20357 Hamburg

Email: info@aziziart.com

3. What Data We Collect

We collect the following categories of data when you use our Site:

a. Personal Information

• Name

• Shipping and billing address

• Email address

• Phone number (optional)

• Payment information (processed securely through third-party services)

b. Technical and Usage Data

• IP address

• Device type

• Browser information

• Pages visited and session duration

• Referrer URLs

This is collected via cookies and analytics tools (e.g., Google Analytics).

4. How We Use Your Information

We use your personal data for the following purposes:

• To process and deliver your orders

• To manage customer accounts

• To provide customer support

• To send order confirmations and transactional updates

• To improve our website and services

• To comply with legal obligations (e.g., tax and accounting)

5. Legal Basis for Processing

According to Art. 6 of the GDPR, we process your data based on:

• Art. 6(1)(b): for the performance of a contract (order processing)

• Art. 6(1)(c): compliance with legal obligations

• Art. 6(1)(f): our legitimate interest in improving the website and customer experience

• Art. 6(1)(a): your consent (e.g. for email newsletters)

6. Data Sharing

We only share your personal data when necessary and with:

• Shipping carriers (e.g. DHL, Hermes)

• Payment providers (e.g. PayPal, Stripe)

• IT and web hosting services

• Tax consultants or legal advisers, where legally required

We never sell your personal data.

7. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards, such as EU Standard Contractual Clauses or adequacy decisions by the European Commission.

8. Cookies and Tracking Technologies

Our site uses cookies to ensure basic functionality (e.g., cart, login), improve usability, and analyze traffic. You can adjust your cookie preferences in your browser settings.

For analytics, we may use tools like Google Analytics, which collect anonymized data. You may opt out by installing the Google Analytics opt-out browser add-on.

9. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, including:

• Up to 10 years for legal and accounting records

• Until you request deletion of your customer account

10. Your Rights (Under GDPR)

You have the right to:

• Access your data (Art. 15 GDPR)

• Correct your data (Art. 16 GDPR)

• Request deletion (Art. 17 GDPR)

• Restrict processing (Art. 18 GDPR)

• Object to processing (Art. 21 GDPR)

• Data portability (Art. 20 GDPR)

• Withdraw consent at any time (Art. 7(3) GDPR)

• File a complaint with a supervisory authority (e.g., BfDI in Germany)

To exercise your rights, contact us at [Insert Contact Email].

11. Data Security

We take appropriate technical and organizational measures to protect your data, including:

• SSL encryption

• Secure payment gateways

• Access control on our servers

• Regular security updates

12. Third-Party Services

Some services may collect personal data on our behalf (e.g., Shopify, WooCommerce, Stripe, PayPal). These providers are GDPR-compliant and act as data processors under a data processing agreement (DPA).

Please refer to their individual privacy policies for more details.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our Site implies acceptance of any changes.

14. Contact Us

For any questions regarding this Privacy Policy or to exercise your GDPR rights:

AziziArt

Registered Address: Glashüttenstraße 4, 20357 Hamburg

Email: info@aziziart.com